Tack On, or Rebuild?

Tom rebuilt Saiku and got 97 new installs. He also found ~180 people still running a version he shipped years ago. He can't contact any of them. Two-thirds need to upgrade. That's the problem this episode is about: what do you do when the people using your product are invisible to you — and what changes now that AI has made the building part easy? Episode one of the Concept To Cloud podcast, with Tom Barber and Amelia Prasad. CHAPTERS 0:00 Welcome — and why this is now Concept To Cloud 1:34 Saiku, and the installs you can't see 2:31 97 new installs. 180 old ones. 3:13 Why on-prem upgrades are hard 4:22 Telemetry without surveillance 8:05 The bias in what we hear 8:49 The questions you didn't think to ask 13:32 You have to lead the AI 15:16 The blind spots AI leaves behind 17:18 Guardrails, and the AI gateway 18:33 Tack on, or rebuild? 23:58 "Why didn't we build it right the first time?" 25:05 Code is no longer the bottleneck 25:45 Humans still digest at human speed 29:47 MVPs got bigger. Proving them got harder. 30:41 Polished isn't finished — trust signals 32:11 Part three 33:08 The way the internet did it 39:21 The bill arrives late 42:28 Earning the right to upgrade someone 44:19 "You can never answer a need you've never heard" LINKS Concept To Cloud → https://concepttocloud.com Product audit → https://concepttocloud.com/contact #productmanagement #softwareengineering #opensource #AI #podcast